About

Work Experience

• Team Lead - SRE, DevOps and Cloud Services, Opt IT Technologies (I) Pvt. Ltd

  Aug, 2021 - Present

  IT Infrastructure Management Services & DevOps Services company.

  • Leading SRE & Cloud Support team: Responsible for managing and leading the SRE & Cloud Support team, including hiring and training team members, setting team goals and objectives, and monitoring team performance.

  • Ensuring reliability and availability: Responsible for ensuring that the company's IT infrastructure and cloud services are reliable and available to users. This includes monitoring system health, responding to incidents, and implementing changes to improve system reliability and availability.

  • Managing incidents: Responsible for managing incidents, coordinating with other teams to resolve issues, and ensuring that incidents are properly documented and communicated to stakeholders.

  • Designing and implementing solutions: Responsible for designing and implementing solutions to improve the performance, scalability, and reliability of the company's IT infrastructure and cloud services.

  • Cloud infrastructure management: Responsible for managing the cloud infrastructure, including setting up and configuring the infrastructure, monitoring its health, and optimizing its performance.

  • Collaborating with other teams: Collaborating with other teams, including development, operations, and security teams, to ensure that the company's IT infrastructure and cloud services are reliable, available, and secure.

  • Providing technical guidance: Providing technical guidance and mentorship to team members, ensuring that they have the necessary skills and knowledge to perform their jobs effectively.

  • Managing budgets and resources: Responsible for managing budgets and resources related to the SRE & Cloud Support team and ensuring that they are allocated appropriately.

  • Onboarding new team members: Responsible for ensuring that new team members are properly onboarded and trained on the company's IT infrastructure and cloud services, as well as the team's processes and procedures.

• Lead System Administrator - IT Operations and Cloud, Comodo Security Solutions Pvt Ltd.

  Jul, 2017 - Aug, 20214 years 1 month

  Information Technology & Services

  • Administration of Cloud Services and Data Center Infrastructures

  • Create, configure, monitor, and management of IT Infrastructures

  • Selfhosting websites/web apps and various services based on requirements

  • IT Automation and Configuration Management using various tools

  • Application Deployment, Configure, Backup/Restore and Upgrade

  • Apache, Nginx, and Tomcat web server installations and Configuration

  • MySQL, PostgreSQL and MongoDB Administration

  • Design/Development of Backup Management Systems

  • Development of Continuous Deployment and Integration Systems

  • Infrastructure, Server and Application Migration to Cloud

  • Creating Reusable Tools and Modules

  • Conducting technical interviews for the team and training them

  • Knowledgebase and Documentation Creation for Team

• Senior System Administrator, Corent Technology Pvt Ltd.

  Oct, 2016 - Jul, 20179 months

  Software Development for Cloud Migration, PaaS & Other Cloud Services

  • Administration of Cloud Infrastructures in Amazon Web Services and Microsoft Azure Cloud

  • Administration of In house Data Centre Infrastructures and Private Cloud

  • Create, configure, monitor and management of Private Cloud Infrastructures

  • Application Deployment, Configure, Backup/Restore and Upgrade

  • Design and Development of Backup and Deployment Scripts

  • Infrastructure Migration on Cloud Environment

  • Develop Configuration Management Solutions

  • Create tools to help teams make the most out of the available infrastructure

  • Apache, Nginx and Tomcat webserver installations and Configuration

  • MySQL, PostgreSQL and MongoDB Administration

  • Cloud knowledgebase Update for Team

• Senior IT Executive, Brandidea Consultance (P) Ltd

  Oct, 2014 - Oct, 20162 years

  Software Development for Sales & Marketing Analytics.

  • Management of Cloud Infrastructures in AWS and Google Cloud.

  • Create, configure, monitor and management of Cloud Infrastructures.

  • Upload and update database and other data to cloud server.

  • Help tune performance and ensure high availability of infrastructure.

  • Responsible for supporting: Windows XP/Vista/Windows 7/10, Linux Desktop, Office Suite, Office 365, Windows/ Linux Server, Active Directory management, MS Exchange 2003/2007, Lotus Domino Server, iPhone/Android/Windows Mobile, Backup products, Anti-Virus products, Bio Metric Devices, CCTV Systems, DNS/DHCP, TCP/IP, Ethernet, wireless router and Firewall Configurations.

  • Diagnosis of desktop, application, networking and infrastructure issues.

  • Administering the IT department's policies and procedures.

  • Maintaining a log of all problems detected and system backups.

  • Responsible for maintaining backups and crash recovery.

  • Working closely with software suppliers to resolve operational issues.

• IT Support Engineer - Infrastructure Management, Hella India Automotive Pvt., Ltd.

  Sep, 2012 - Oct, 20142 years 1 month

  Automotive Lighting Design and Development

  • Management of Windows Clients and Network Infrastructure

  • First and Second level support for network related issues

  • Installation of operating system and application on new systems

  • Update operating system and application patch on client systems

  • Installation of CAD applications (CATIA and Autodesk Moldflow)

  • Deploy Software package via CA IT Client Management

  • Configure, Monitor and management of network data storages

  • Configure the Lotus Notes email client for users

  • Support users via remote assistance tools

  • IT Asset management and IT Peripherals management

• IT Support Engineer, CMS Infosystems Private Limited

  Dec, 2010 - Sep, 20121 year 9 months

  IT Infrastructure Support and Services

  • Troubleshooting and configuring Windows XP and Windows 7 Clients for LAN Configuration of DNS, DHCP, Creating user account and providing policies like user account quota, authentication

  • Performed Remote Administration and remote Assistance for the users

  • Software Application Deployment to Client Systems

  • Taking backup periodically and restoration. Allocating the disk quota for the user

  • Monitoring Performance alerts triggered by the server & Resolving Hardware & Software related calls

  • Troubleshooting & installations of applications.

  • Managing storage server and folder create/access control

  • Provide Remote support using windows remote assistance tools.

  • Troubleshooting breakdown in hardware calls and operating systems calls

  • Installation, configure and troubleshoot operating systems. (NT/2000/XP and Windows 7)

  • Installation of printers, scanners and peripherals & resolving the hardware issues

  • Email Configuration MS Outlook, Data card and VPN

  • Asset Management, Movement Tracking and Maintenance of the Database

Projects Experience

• iGOT Karmayogi Bharat | NIC Govt of India

  Jun, 2023 - Present

  As a key player in the IGOT Karmayogi project, I managed both SRE and DevOps functions, ensuring seamless operations and scalability. Utilizing Terraform and Ansible, I automated infrastructure provisioning and configuration, optimizing resource utilization. Implementation of robust monitoring solutions, including Prometheus and Grafana, bolstered platform availability and performance. Leveraging Kubernetes orchestration, I enhanced containerized deployments for increased scalability and resilience. Furthermore, I orchestrated CI/CD pipelines with Jenkins, enabling swift and reliable software delivery. Overseeing IT operations, I implemented stringent network security measures, safeguarding data integrity. My contributions played a pivotal role in maintaining the stability, scalability, and security of the IGOT Karmayogi platform, fostering effective online learning and collaboration.

  • Successfully managed SRE and DevOps functions, ensuring seamless operations and scalability of the IGOT Karmayogi platform.

  • Utilized Terraform and Ansible to automate infrastructure provisioning and configuration, optimizing resource utilization and efficiency.

  • Implemented robust monitoring solutions with Prometheus and Grafana, enhancing platform availability and performance.

  • Enhanced containerized deployments using Kubernetes, improving scalability and resilience of the platform.

  • Orchestrated CI/CD pipelines with Jenkins, enabling swift and reliable software delivery.

  • Oversaw IT operations, implementing stringent network security measures to safeguard data integrity.

  • Ensured the stability and scalability of the platform, contributing to effective online learning and collaboration.

  • Implemented advanced network security protocols, protecting sensitive data and maintaining compliance with industry standards.

  • Optimized resource utilization through automation, reducing costs and improving operational efficiency.

  • Played a pivotal role in maintaining the platform’s stability, scalability, and security, fostering a robust environment for online learning and collaboration.

• DIKSHA | NCERT Govt. of India

  Aug, 2021 - May, 20231 year 9 months

  As Team Leader in the DIKSHA project, I managed the SRE and DevOps teams for project Diksha, a large-scale education platform. Leveraging Terraform and Ansible, I automated infrastructure provisioning and configuration, ensuring efficiency. I implemented robust monitoring with Prometheus and Grafana, enhancing availability. Kubernetes orchestration optimized container deployments for scalability and resilience. CI/CD pipelines with Jenkins facilitated rapid software delivery. Additionally, I oversaw IT operations, configuring network security measures for data integrity. My efforts ensured the platform's stability, scalability, and security, contributing to its success in delivering quality education.

  • Successfully led the SRE and DevOps teams, driving project success through effective management and collaboration.

  • Leveraged Terraform and Ansible to automate infrastructure provisioning and configuration, significantly improving efficiency and reducing manual efforts.

  • Implemented robust monitoring solutions using Prometheus and Grafana, ensuring high availability and quick incident response.

  • Optimized container deployments with Kubernetes, enhancing scalability and resilience of the platform.

  • Established CI/CD pipelines with Jenkins, facilitating rapid and reliable software delivery.

  • Oversaw IT operations, configuring and maintaining network security measures to ensure data integrity and protection.

  • Ensured the platform's stability and scalability, contributing to its success in delivering quality education at scale.

  • Implemented network security protocols, safeguarding sensitive educational data and maintaining compliance with industry standards.

  • Coordinated effectively with cross-functional teams to ensure seamless integration and operation of all components of the platform.

  • Played a pivotal role in the platform’s overall success, supporting its mission to provide quality education to a large user base.

• Comodo Websites and Blogs Cloud Migration | Comodo Security Solutions Pvt. Ltd.

  Jun, 2020 - Jan, 20218 months

  During my tenure at Comodo Security Solutions Pvt. Ltd., I successfully led the migration of Comodo's websites and blogs to the cloud. This project aimed to enhance the performance, scalability, and reliability of the online presence of Comodo. By leveraging cloud technologies, we ensured a seamless transition with minimal downtime, improved security, and a robust infrastructure to handle future growth and traffic spikes.

  • Orchestrated a smooth migration process, minimizing downtime and ensuring continuous availability of websites and blogs.

  • Improved load times and overall performance of the websites through optimized cloud infrastructure.

  • Implemented scalable solutions to accommodate future traffic growth and increased user engagement without compromising performance.

  • Strengthened security measures by integrating advanced cloud security protocols, ensuring data protection and compliance with industry standards.

  • Achieved cost savings by optimizing resource allocation and utilizing cloud-native tools for efficient management.

  • Established a robust disaster recovery plan, ensuring business continuity and quick recovery in case of any unforeseen events.

  • Coordinated with cross-functional teams, including developers, designers, and IT support, to ensure a cohesive and successful migration process.

  • Developed comprehensive documentation and guidelines to facilitate future maintenance and updates.

  • Implemented monitoring tools and conducted regular performance audits to continuously optimize the cloud infrastructure.

  • Enhanced the user experience by reducing downtime, improving website speed, and ensuring a reliable online presence.

Skills

Education

Interests

References